The Buyer shall have the right to return any Goods for a period of 14 days following the delivery of the Buyer’s Order and a full refund of the value of the Goods will be made upon the receipt of the returned Goods provided that:

  • the goods are in perfect condition;

  • the packaging remains in ‘as new’ state; and

  • the Buyer pays the cost of returning the Goods to the Seller.

Goods returned for repair will be assessed and/or repaired within a reasonable time frame. The Buyer shall be provided with an indicative repair time. These times may vary due to reasons beyond the Seller’s control e.g part availability or incorrect fault description.

The Buyer may be required to pay labour, assessment /or freight fees if the Goods returned for repair are determined to have been damaged by misuse or accident or where your rights under the Consumer Protection Act 2007 do not apply or the warranties detailed in clause 10 do not apply.